Privacy Policy

Last updated: August 2025

This Privacy Policy explains how ScaffPro("we", "us", or "our"), based in Dubai, UAE, collects, uses, and protects information you provide when visiting our website or contacting us about our scaffolding services.

1. Information We Collect

We collect information you voluntarily provide to us when you:

–Full name

–Company name (if applicable)

–Phone number / WhatsApp number

–Email address

–Service type requested

–Project location

–Project details and any other information you include in your message

–Any personal information you share in the course of that communication

We do not collect any information automatically through cookies, tracking pixels, or analytics tools beyond what is standard for website hosting and basic performance monitoring.

2. How We Use Your Information

We use the information you provide solely to:

–Respond to your enquiry about our scaffolding services

–Prepare and send quotations for your project requirements

–Communicate with you about your project or order

–Follow up on previously submitted enquiries (where relevant)

–Comply with any applicable legal obligations

We do not use your information for marketing purposes without your consent, and we do not send unsolicited communications.

3. Who We Share Your Information With

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted third parties only where necessary to deliver our services — for example, logistics partners arranging delivery of scaffolding materials to your project site. Any such parties are bound by confidentiality obligations.

We may disclose your information where required by UAE law or regulation, or in response to a valid legal request from a government authority.

4. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. For enquiries that do not result in a project, we typically retain contact information for a period of 12 months before deletion.

If you would like us to delete your information earlier, please contact us directly.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmissions.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

–Access the personal information we hold about you

–Correct inaccurate or incomplete information

–Request deletion of your personal information (subject to legal obligations)

–Withdraw consent to any processing based on consent

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when you visit them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

ScaffPro

Dubai, UAE, United Arab Emirates

+971 54 224 0497 Scaffoldingsalesuae@gmail.com